RETURNS POLICY

 

Our returns policy lasts 30 days from the date of delivery. After this period, no refund or exchange can be offered. Items must be unused and in their original packaging.

Returns must be sent to: Upclick LLC – 8206 Louisiana Blvd NE, Ste A #4797, Albuquerque, NM 87113, United States.

 

How to Return an Item

To initiate a return, contact our customer service at support@anaeris.com. Once your return is approved, instructions will be sent by email. Return shipping costs are at the customer's expense.

 

Refunds

Upon receipt and inspection of the returned item, a confirmation email will be sent. Refunds are processed to the original payment method within a few business days.

 

Non-Returnable Items

•       Gift cards

•       Digital downloads

•       Intimate or sanitary products

 

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.